Website Terms & Conditions / Terms of Use

1. Introduction

Welcome to the official website of Shyamsharanam Skills and Livelihood Foundation (“SSLF”, “we”, “us” or “our”).

These Website Terms & Conditions / Terms of Use (“Terms”) govern your access to and use of:

www.shyamsharanam.org

By accessing, browsing or using this website, submitting information through its forms, creating an account, making a donation, applying for an opportunity, or using any service or facility made available through the website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the website or its relevant services.

These Terms should be read together with SSLF's Privacy Policy and any additional terms, notices or instructions applicable to a particular service, programme, donation or activity.

2. About SSLF

Shyamsharanam Skills and Livelihood Foundation is a Section 8 not-for-profit organisation engaged in activities relating to education, digital literacy, AI and digital skills, skill development, employability, livelihood development, women empowerment, youth development, rural development, CSR and other charitable and social-impact activities in accordance with its governing documents and applicable law.

SSLF operates subject to applicable registrations, approvals, laws and regulatory requirements.

3. Acceptance of These Terms

By using this website, you confirm that:

• you have read and understood these Terms;
• you agree to comply with them;
• you will use the website only for lawful purposes;
• information submitted by you will be accurate to the best of your knowledge; and
• you will not use the website in a manner that may harm SSLF, its users, beneficiaries, partners, systems or reputation.

If you are using the website on behalf of an organisation or institution, you represent that you are authorised to act on its behalf.

4. Website Purpose

The SSLF website is intended to provide information about:

• SSLF and its activities;
• education and skill development initiatives;
• digital and AI-related programmes;
• employability initiatives;
• women empowerment activities;
• youth development;
• rural livelihood initiatives;
• CSR projects;
• government and institutional projects;
• partnerships;
• volunteering opportunities;
• employment/career opportunities;
• fundraising and donation activities;
• events;
• impact and programme information; and
• other activities undertaken by SSLF.

Information displayed on the website is intended primarily for general information, communication and engagement purposes.

5. Website Information

SSLF makes reasonable efforts to maintain accurate and relevant information on the website.

However, information may change from time to time due to:

• programme changes;
• changes in eligibility;
• availability of opportunities;
• changes in project schedules;
• regulatory developments;
• operational requirements; or
• other circumstances.

SSLF does not guarantee that every item of information on the website will always be complete, current or error-free.

Users should contact SSLF where confirmation of a specific programme, opportunity, donation facility or other matter is required.

6. Programmes and Opportunities

Information regarding programmes, training, volunteering, employment, partnerships, CSR projects or other opportunities may be subject to:

• eligibility criteria;
• availability;
• programme capacity;
• geographical limitations;
• project requirements;
• donor/partner requirements;
• government requirements; or
• other applicable conditions.

Publication of an opportunity on the website does not guarantee selection, admission, employment, placement, funding, partnership or participation.

SSLF may modify, suspend or discontinue a programme or opportunity where reasonably necessary.

7. Website Forms

The website may provide forms for:

• Contact Us;
• General Enquiry;
• Donations;
• Volunteer Registration;
• Newsletter Subscription;
• Job/Career Application;
• Partnership Enquiry;
• CSR Enquiry;
• College/Institution Partnership Enquiry; and
• other facilities introduced by SSLF from time to time.

Future website facilities may include beneficiary/student registration, training programme registration and government project enquiries.

Users must provide truthful and accurate information when submitting forms.

Submitting a form does not automatically create any contractual relationship, employment relationship, partnership or entitlement unless separately confirmed by SSLF in writing.

8. User Accounts

Certain website facilities may require or permit users to create an account.

Users are responsible for:

• providing accurate registration information;
• maintaining confidentiality of login credentials;
• preventing unauthorised access to their account;
• notifying SSLF of suspected unauthorised access; and
• using the account only for lawful purposes.

SSLF may suspend or restrict an account where there is reasonable concern regarding:

• misuse;
• unauthorised activity;
• fraudulent information;
• violation of these Terms;
• security risks; or
• applicable legal requirements.

9. Document Uploads

Where the website permits document uploads, users must ensure that:

• documents are relevant to the applicable form, programme or application;
• information submitted is accurate;
• they have the legal right to provide the documents;
• documents do not contain unlawful or malicious content; and
• documents do not infringe the rights of another person.

Users should not upload unnecessary personal information or documents.

SSLF may reject, remove or restrict access to uploaded material that is inappropriate, unlawful, irrelevant or creates a security or operational risk.

10. Donations

SSLF may provide facilities for online donations through:

• payment gateway;
• UPI; and
• QR-code-based payment methods.

Donations are voluntary contributions made for supporting SSLF's charitable and social-impact activities.

Where a donor selects a particular purpose, such as:

• General Donation;
• Education;
• Skill Development;
• Food Distribution;
• Blanket Distribution;
• Women Empowerment;
• Rural Development; or
• Other specified purpose,

SSLF will seek to use and account for such funds in accordance with applicable law, donor terms, applicable restrictions and SSLF's financial policies.

Detailed provisions relating to donations may also be provided in SSLF's separate Donation Terms & Conditions / Donation Policy.

11. Donation Receipts

Where applicable, SSLF may issue donation receipts or other donation-related documents electronically.

A donor may be required to provide accurate information, including information required for applicable tax and statutory reporting.

SSLF is registered under Section 12A and approved under Section 80G, subject to the terms and conditions applicable to such registration and approval.

Eligibility for any tax benefit will depend on applicable law and the donor's individual circumstances.

A donation receipt or certificate should not automatically be interpreted as a guarantee of a particular tax benefit.

12. Donation Payment Processing

Payment transactions may be processed through third-party payment service providers.

The payment provider may independently process payment-related information under its own terms, privacy policy and security procedures.

SSLF does not intend to collect or store full card numbers, card PINs, UPI PINs, passwords or similar confidential payment authentication credentials through its own website database.

A donor should verify that the payment page or payment facility being used is an official SSLF-linked payment facility before completing a transaction.

13. Refund or Cancellation of Donations

Donation transactions may be subject to SSLF's separate Donation Refund/Cancellation Policy, where applicable.

If a donor believes that:

• an amount was deducted incorrectly;
• a transaction was duplicated;
• a payment failed but the amount was debited; or
• there is another payment-related issue,

the donor should contact SSLF at:

info@shyamsharanam.org

The donor may be requested to provide transaction/reference details so that SSLF can investigate the matter.

14. Volunteer Applications

Submitting a volunteer registration form does not guarantee acceptance as a volunteer.

SSLF may assess applications based on:

• programme requirements;
• skills;
• availability;
• experience;
• location;
• project requirements; and
• other relevant considerations.

SSLF may accept or decline volunteer applications at its discretion, subject to applicable law.

15. Career and Job Applications

Submitting a career or job application does not guarantee:

• an interview;
• selection;
• employment;
• remuneration;
• placement; or
• any other employment benefit.

Recruitment decisions may depend on:

• qualifications;
• skills;
• experience;
• role requirements;
• organisational requirements; and
• other relevant factors.

Any employment relationship will arise only through separate employment documentation or written confirmation.

16. Placement and Employability Services

SSLF may facilitate employment and placement opportunities for eligible learners or candidates.

However, SSLF does not guarantee:

• employment;
• placement;
• salary;
• job role;
• employer selection;
• joining;
• retention; or
• any particular employment outcome.

Final recruitment decisions remain with the relevant employer.

17. Partnerships and CSR Enquiries

Submission of a partnership, CSR or institutional enquiry does not create a binding partnership or contractual relationship.

Any formal partnership, CSR implementation arrangement, project engagement or institutional relationship will be subject to separate written documentation, agreement, MoU, contract, work order or other applicable document.

18. User-Generated Information

Where users submit information, applications, documents, testimonials, photographs or other material to SSLF, the user remains responsible for ensuring that the submitted material:

• is lawful;
• is accurate;
• does not knowingly infringe another person's rights;
• does not contain malicious code;
• does not contain unlawful or abusive material; and
• is relevant to the purpose for which it is submitted.

SSLF may refuse or remove content that it reasonably considers inappropriate, unlawful, irrelevant or harmful.

19. Intellectual Property

Unless otherwise stated, the website and its contents, including:

• SSLF name and branding;
• logo;
• text;
• graphics;
• photographs;
• videos;
• documents;
• reports;
• presentations;
• designs;
• layouts;
• original content; and
• other materials,

are owned by, licensed to, or used by SSLF with appropriate rights.

No part of the website may be copied, reproduced, modified, distributed, republished, transmitted, sold or commercially exploited without appropriate permission, except where permitted under applicable law.

Users may access and use website content for legitimate personal, informational or non-commercial purposes, subject to these Terms.

20. SSLF Name and Logo

The name Shyamsharanam Skills and Livelihood Foundation, the abbreviation SSLF, its logo, branding and associated identity materials may not be used in a manner that:

• falsely suggests endorsement;
• creates a misleading association;
• implies an unauthorised partnership;
• misrepresents a relationship with SSLF; or
• damages SSLF's reputation.

Prior written permission should be obtained for formal or commercial use of SSLF's name or logo where required.

21. Photographs, Videos and Stories

SSLF may publish photographs, videos, testimonials and success stories relating to its programmes and activities in accordance with its Privacy Policy and applicable consent/authorisation processes.

Users must not reproduce or commercially exploit identifiable photographs, videos, testimonials or stories from the SSLF website without appropriate permission.

22. Third-Party Websites and Links

The SSLF website may contain links or references to third-party websites and platforms, including:

• payment providers;
• social media platforms;
• WhatsApp;
• YouTube;
• government websites;
• partner websites; and
• other external services.

These third-party websites operate independently from SSLF.

SSLF does not control and is not responsible for:

• third-party content;
• privacy practices;
• security practices;
• availability;
• accuracy; or
• terms and conditions of third-party websites.

Users should review the applicable third-party terms and privacy policies before using those services.

23. Social Media

SSLF may maintain or operate accounts/pages on social media and online platforms including:

• Facebook;
• Instagram;
• LinkedIn;
• YouTube; and
• X.

SSLF may use these platforms for:

• awareness;
• programme communication;
• fundraising;
• events;
• campaigns;
• recruitment;
• partnership communication; and
• social-impact communication.

The use of these platforms is also subject to the respective platform's terms and policies.

24. Online Advertising

SSLF may conduct online advertising campaigns through platforms including Facebook, Instagram, Google, LinkedIn and YouTube.

SSLF may use platform-provided advertising, audience targeting or remarketing/retargeting facilities directly through those platforms.

This does not mean that the SSLF website currently uses advertising pixels or tracking tags.

The website's current technical implementation does not include Google Analytics, Google Tag Manager, Meta Pixel or LinkedIn Insight Tag.

25. Prohibited Use

Users must not use the SSLF website to:

• violate any applicable law;
• impersonate another person or organisation;
• submit false or misleading information;
• commit fraud;
• attempt unauthorised access to the website or database;
• interfere with website security;
• introduce viruses, malware or harmful code;
• scrape or harvest information through unauthorised automated methods;
• misuse another person's personal information;
• upload unlawful, defamatory, abusive or harmful material;
• infringe intellectual property rights;
• disrupt website operations;
• use SSLF's name or branding deceptively; or
• engage in any activity that may harm SSLF, its users, beneficiaries, partners or systems.

26. Website Availability

SSLF aims to keep the website available and functional but does not guarantee uninterrupted or error-free availability.

The website may occasionally be unavailable because of:

• maintenance;
• updates;
• hosting issues;
• technical failures;
• security incidents;
• network problems;
• third-party service interruptions; or
• circumstances beyond SSLF's reasonable control.

SSLF may modify, suspend or discontinue any website feature without prior notice where reasonably necessary.

27. Website Security

SSLF uses reasonable measures intended to maintain the security and integrity of the website.

The website currently uses HTTPS/SSL.

However, users acknowledge that no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

Users should take reasonable precautions when accessing the website and submitting information.

28. Disclaimer

Information on the SSLF website is provided for general informational and communication purposes.

SSLF does not guarantee that all information will always be:

• complete;
• current;
• accurate;
• uninterrupted; or
• suitable for every individual purpose.

Programme eligibility, funding, employment, placement, partnership, donation utilisation and other outcomes may depend on circumstances beyond SSLF's control.

Users should obtain appropriate confirmation from SSLF before relying on information relating to a specific programme, opportunity, transaction or commitment.

29. No Guarantee of Outcomes

Nothing on the website should be interpreted as a guarantee of:

• employment;
• placement;
• income;
• certification;
• programme admission;
• funding;
• scholarship;
• partnership;
• project award;
• government approval;
• CSR funding;
• donation outcome; or
• any other specific result.

Any specific commitment made by SSLF will be governed by the relevant written agreement, programme terms, project document or other applicable documentation.

30. Limitation of Liability

To the extent permitted by applicable law, SSLF shall not be responsible for losses arising solely from:

• temporary website unavailability;
• technical errors;
• third-party service interruptions;
• third-party websites;
• unauthorised acts of third parties;
• information supplied by users that is inaccurate or incomplete; or
• reliance on general website information without appropriate verification.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

31. Indemnity

To the extent permitted by applicable law, users agree to be responsible for claims, losses, liabilities or expenses arising from their unlawful use of the website or material violation of these Terms, including misuse of accounts, submission of unlawful material or infringement of third-party rights.

This provision shall apply only to the extent permitted by applicable law.

32. Privacy

Use of personal information collected through the SSLF website is governed by the SSLF Website & External Privacy Policy.

The Privacy Policy explains how SSLF may collect, use, store, protect and disclose personal information.

Users should review the Privacy Policy before submitting personal information.

33. Children and Minors

Certain future SSLF programmes may potentially involve children or minors.

Where a specific programme involves minors, additional eligibility, consent and participation requirements may apply.

Where applicable, parent/guardian involvement may be required.

Users must not knowingly create an account or submit information on behalf of a minor where doing so is not permitted by the applicable programme or website functionality.

34. Changes to Website Terms

SSLF may modify these Terms from time to time to reflect:

• changes in website functionality;
• new services;
• programme changes;
• technology changes;
• legal or regulatory developments;
• operational requirements; or
• other relevant circumstances.

The revised Terms will be published on the website with an updated Last Updated date.

Continued use of the website after an updated version is published may constitute acceptance of the revised Terms to the extent permitted by applicable law.

35. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in India.

Subject to applicable law, courts having appropriate jurisdiction in Prayagraj, Uttar Pradesh, India, shall have jurisdiction over disputes arising in connection with these Terms or use of the SSLF website.

Nothing in this clause prevents a person from exercising any mandatory statutory rights or remedies available under applicable law.

36. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions shall continue to the extent permitted by applicable law.

The invalid or unenforceable provision shall be interpreted or modified to the minimum extent necessary to make it lawful and enforceable, where legally permissible.

37. No Waiver

Failure by SSLF to enforce any provision of these Terms at any particular time shall not constitute a waiver of its right to enforce that provision later.

38. Entire Terms

These Terms, together with the SSLF Privacy Policy and any additional terms specifically applicable to particular services, constitute the general terms governing use of the SSLF website.

Where a separate written agreement, MoU, project document, donation arrangement or programme-specific terms apply, the specific document may govern the relevant activity to the extent of any inconsistency.

39. Contact Information

For questions, concerns or communications regarding these Website Terms & Conditions, please contact:

Shyamsharanam Skills and Livelihood Foundation

Website: www.shyamsharanam.org

40. Document Control